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Google Hangouts

Create a space on Google Hangouts Chat​

  • Navigate to https://chat.google.com/ with your Google account.
  • Click New chat button and click Create a space
  • Inside the Create a space pop-up, add emoji (optional) and provide a name for the space.
  • Choose the space type as per your requirements:
    • Collaboration: To collaborate on projects, plans, or topics and to easily share files, assign tasks, and organize your conversations by threads.
    • Announcements: To broadcast and share updates with your group. Only space managers can post, manage permissions, and members. This cannot be changed after creation.
  • Choose the space access settings as per your requirements and click create.

Get the Google Hangouts Chat space webhook​

  • Click on the space name that you have just created and naviaget to Apps & integrations and click Webhooks.
  • Now click + Add webhooks button:
    • Provide a name for the webhook and Avatar URL (optional).
    • Click Save.
  • A webhook will be created and displayed under Webhooks section of the same page.
  • Copy the webhook URL by cliking on ⋮ and Copy link.

Setup Contact points on Grafana for Google Hangouts Chat​

  • Navigate to Contact points tab in the Alerting section of the Grafana instance.
  • Click on Add contact point, provide a name to the contact point and select Google Hangouts Chat from the Integration drop down.
  • Add the webhook URL you just copied under URL.
  • To send a test alert to confirm whether the webhook works or not, you can click Test to ensure the test alert is being sent to Google Hangouts Chat space.
  • Add the following snippet under the Title option in the Optional Google Hangouts Chat settings section:
[{{ .Status | toUpper }}{{ if eq .Status "firing" }}:{{ .Alerts.Firing | len }}{{ end }}] {{ if .CommonLabels.cluster }}[{{ .CommonLabels.cluster }}]{{ end }} {{ .CommonLabels.alertname }}
  • Add the following snippet under the Text Body option in the Optional Google Hangouts Chat settings section:
<b>Alert Details:</b>
{{- if .CommonLabels.alertname }}
- Alert Name: {{ .CommonLabels.alertname }}
{{- end }}
{{- if .CommonLabels.cluster }}
- Cluster: {{ .CommonLabels.cluster }}
{{- end }}
{{- if .CommonLabels.instance }}
- Instance: {{ .CommonLabels.instance }}
{{- end }}
{{- if .CommonLabels.job }}
- Job: {{ .CommonLabels.job }}
{{- end }}
{{- if .CommonLabels.namespace }}
- Namespace: {{ .CommonLabels.namespace }}
{{- end }}
{{- if .CommonLabels.node }}
- Node: {{ .CommonLabels.node }}
{{- end }}
{{- if .CommonLabels.pod }}
- Pod: {{ .CommonLabels.pod }}
{{- end }}
{{- if .CommonLabels.service }}
- Service: {{ .CommonLabels.service }}
{{- end }}
{{- if .CommonLabels.severity }}
- Severity: {{ .CommonLabels.severity }}
{{- end }}

<b>Annotations:</b>
{{- if .CommonAnnotations.description }}
- Description: {{ .CommonAnnotations.description }}
{{- end }}
{{- if .CommonAnnotations.summary }}
- Summary: {{ .CommonAnnotations.summary }}
{{- end }}
  • You can also disable the resolve message [OK] that is sent when alerting state returns to false.
  • Click Save contact point

You can now use this contact point while setting [Notification Policies](../Notification Policies#vqM0m) for your alerts.

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